Archive for the ‘Guest Experience’ Category

How am I driving?

November 18, 2007

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This is a post where I am asking for Guests to share their experience with my Virtual Concierge service. Your thoughts and feedback are greatly appreciated!

Why is your home away from home, considered HOME?

November 8, 2007

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Millions of people travel on a weekly basis and stay at hotels that they call, their home away from home. What criteria does one look for to become loyal to a hotel or brand? Besides the special corporate rate and the reason of, “My employer has me stay there!”, what are the subtle traits, qualities or characteristics of an establishment, that keeps you coming back? For those who have that special home away from home, please do share their secret.

How am I driving?

August 17, 2007

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This is a post where I am asking for Guests to share their experience with my Virtual Concierge service. Your thoughts and feedback are greatly appreciated!