Archive for December, 2007

Hospitality and BlOgGinG

December 8, 2007

When I was first introduced to blogging, I was not sure how it would fit into what I do as a Concierge and the Hospitality Industry. But blogging has come a long way and has become a great resource for many industries. The first blog I use to read religiously was FlyerTalk.com I would listen in on the top “road warriors” comments, feedback and advice about all hotel groups. It was like having a direct window into guest’s top concerns, thoughts, and advice about our Hotel. I compared it to people watching 101, in a crowded top notch restaurant with all the who’s who of the business travel world. With this new perspective, I was armed with insight which helped me become a better Concierge. Now Blogging has arrived and the hotel industry has rolled out the welcome mat:Tracking Tourism – Thoughts from the first ever travel industry bloggers summit,     found in eHotelier

Face to interface with Virtual Anna

December 6, 2007

 va-3-11.jpg

Videoconferencing my way to work is my normal practice and my biggest luxury. I’ve traded my car in for a videoconferencing system which literally allows me to travel, anywhere in the world, with a public IP address. I refer to it as my modern day,

Chitty Chitty Bang Bang!

Getting in my car and driving on the long, congested highway now feels somewhat foreign and surreal. I’ve been living the Virtual dream for 7 ½ years. I am at the point of no return and cannot go back to my old routine…

I have been working in Virtual longer than I have worked at my Concierge desk in real life (physically). I realize that my day to day experience may be a very unique one and I would like to give you a glimpse of my perspective.

What is it like to be a fly on the wall? Just a glimpse…….

I meet people everyday approaching me as if I may be a video. When I greet and respond to them, I get reactions of amazement, awe, shock, laughter, sometimes even fright, but now, many, many more reactions of, but of course!

Like watching a seed germinate and sprout into a flower, the reactions have changed and evolved, right before my very eyes.  I can see that now is the time for this Technology. For others soon to live the Virtual dream…..